General Conditions

Deposit Requirements: A deposit of $300.00 (in U S funds) is required to secure accommodations. The balance is due 60 days prior to departure (May 14, 2012). Personal Checks and money orders are accepted. Credit card payments will only be accepted for the full price of the cruise fare at the time of booking.

Cancellations and Refunds: If a passenger cancels his or her cruise reservation there will be a cancellation fee of ninety-five dollars ($95) per person to cover administrative and communication costs up until 60 days before departure. For cancellations within 59-30 days before departure the cancellation fee will be $300.00. Cancellations 29-15 days before departure will be charged twenty-five percent (25%) of the cruise fare. For cancellations within 14-4 days before departure, the penalty will be fifty percent (50%) of the cruise fare. There will be no refund for cancellations within 3 days of departure, no-shows or partially completed cruises. All cancellation requests must be addressed to Templeton Tours in writing. Trip cancellation insurance is recommended.

Identification: All U.S. & Canadian passengers are required to present proof of citizenship in the form of a valid passport, or a certified copy of a birth certificate along with a government issued photo ID such as a driver’s license. For more information or to obtain a passport application, visit www.travel.state.gov. Passengers denied boarding are not eligible for a refund. All non-U.S. Citizens should contact their respective embassies or U.S. Immigrations for applicable regulations. Children under 18 years of age traveling without both parents must bring a notarized letter of consent from the absent parent(s), giving permission for them to leave the country with a specified adult guardian.

Embarkation: The Amsterdam sails from Seattle, Washington at 4:00PM on Friday, July13, 2012. Embarkation begins at 11:00AM. You must be on board no later than 90 minutes before sailing.

Disembarkation: The Amsterdam returns to Seattle, Washington at 8:00AM on Friday, July 20, 2012 Allow 1-2 hours for disembarkation, customs and immigration formalities.

Fare Inclusive: Your cruise rate includes ocean transportation, accommodations, entertainment, service and meals, using the ship as your hotel. Prices are from Seattle, Washington.

Not Included: Air transportation to the port of departure. Optional shore excursions, or items purchased on board.

Accommodations: Prices are based on two full-paying passengers per cabin. Single cabins are available at an additional supplement of $1595 in categories N through C. Third and Fourth adults in a cabin with two full-paying adult passengers pay $995 each. Children in a cabin with two full-paying adult passengers: ages 0-4 years $345 each, ages 5-15 years $695 each.

Cruise Baggage Allowance: 2 medium suitcases, 1 carry-on bag per person.

Disabilities/Pregnancy/Infants: Holland America Line recommends that guests with disabilities complete a Special Requirements Information (SRI) Form at the time of booking in order to prepare for the guest's arrival. Guests who are unable to care for their basic needs (e.g. dressing, eating, and attending safety drills) MUST have a capable traveling companion. Call Templeton Tours to request an SRI Form. Holland America Lines will not accept reservations for infants less than 6 months of age on the date of sailing, or women who have begun their 24th week of pregnancy at any time before or during the cruise. Please notify us if you are pregnant.

Passage Contract: The attention of the passengers is specifically directed to the conditions of transportation set forth in the passage contract of the ticket of Holland America Line General Sales Agents and Operators. Holland America Line reserves the right to alter the itinerary or substitute vessels if deemed necessary.

Gratuities, Port & Fuel Surcharges: All passengers must pay gratuities, port charges, and fuel charges regardless of age. (Port Charges are comprised of U.S. Customs Fees, International Departure Taxes, and Non-Commissionable cruise line charges.) Gratuities are prepaid to your cabin steward, waiter, busboy, and Maitre d’. A charge of $285.00 will be included on your statement from Templeton Tours. Additional tipping is not expected. Templeton Tours reserves the right to pass along any increase in fuel surcharges imposed by the cruise line.

Responsibility: Holland America Line and Templeton Tours Inc. expressly disclaim any responsibility for personal injury or property damage arising out of the acts or negligence of any air carrier, hotel, or any other person rendering any of the services offered in addition to the ship’s cruise and shall not be responsible for any damage or inconvenience caused by late air, car or motorcoach arrivals nor for loss or damage to baggage, automobiles or other property of the passenger occurring off the vessel. Holland America Line and Templeton Tours, Inc will not be responsible for any damages occasioned from any cause whatsoever other than responsibilities arising out of being the wholesaler, nor for any damage or inconvenience caused by late air, car, or motorcoach arrivals, cruise cancellations or delays in departure or return, nor for loss or damage to baggage or any article belonging to the passenger occurring other than by reason of negligence on our part. Loss or damage to baggage while boarding or disembarking must be reported to either the Purser’s Office or the Holland America Line personnel prior to leaving the U.S. Customs area. Passengers must file an Irregularity Report prior to leaving these areas. Holland America Line and Templeton Tours, Inc will not be responsible for any damage or loss which is not duly reported as stated above.